How can I track my order?

You can track your order anytime from our Track Order page: https://leenzara.com/track-order

How long does delivery take?

Most orders are delivered within 3–7 business days. For complete shipping details, visit: https://leenzara.com/shipping-policy

Do you offer Cash on Delivery (COD)?

Yes, Cash on Delivery is available on eligible PIN codes. Check availability during checkout.

How do I care My Jewellery?
  1. Avoid harsh chemicals: Keep your jewelry away from cosmetics (hairspray, lotion, perfume), household cleaners, and chlorine. These chemicals can damage the metal and gemstones.
  2. Clean regularly: Use a soft, lint-free cloth to gently remove dirt and dust after each wear. For deeper cleaning, you can use mild dish soap and lukewarm water. Rinse thoroughly and dry completely with a soft cloth before storing.
  3. Store properly: Store your jewelry in a cool, dry place when not in use. Opt for fabric-lined jewelry boxes or pouches to prevent scratching. Separate pieces to avoid tangling or scratching each other.
  4. Special care for certain materials: Some gemstones require special care. For example, crystal can be damaged by harsh chemicals and should be wiped with a damp cloth only. Always refer to the care instructions provided with your specific piece.
What is your Return & Refund Policy?

If you receive a damaged or incorrect product, please contact us within 48 hours. Read our policy here: https://leenzara.com/refund_returns

Do you offer Free Shipping?

Yes! We offer free shipping on eligible orders. Learn more here: https://leenzara.com/shipping-policy

Where can I shop the latest collection?

Explore our newest jewellery collection here: https://leenzara.com/shop

Is my payment secure?

Yes. All payments are processed through secure and encrypted payment gateways to ensure complete safety.